{"id":4125,"date":"2022-08-07T18:22:08","date_gmt":"2022-08-07T18:22:08","guid":{"rendered":"https:\/\/jul-home-concept.ro\/?page_id=4125"},"modified":"2022-08-30T16:24:06","modified_gmt":"2022-08-30T16:24:06","slug":"livrare-si-returnari","status":"publish","type":"page","link":"https:\/\/jul-home-concept.ro\/index.php\/livrare-si-returnari\/","title":{"rendered":"Livrare \u0219i politica de retur"},"content":{"rendered":"

LIVRARE \u0218I POLITICA DE RETUR<\/u><\/strong><\/p>\n

 <\/p>\n

\u00a0Livrarea produselor<\/strong><\/p>\n

JUL HOME CONCEPT SRL \u00ee\u0219i rezerv\u0103 dreptul s\u0103 efectueze validarea comenzilor \u00eenainte de onorarea lor prin contactarea telefonic\u0103 a clien\u021bilor.<\/p>\n

JUL HOME CONCEPT SRL va efectua livrarea produselor doar pe teritoriul Rom\u00e2niei.<\/p>\n

Termenul estimat de livrare este men\u021bionat \u00een pagina fiec\u0103rui produs.<\/p>\n

Firmele de curierat nu livreaza coletele voluminoase \u0219i\/sau grele \u00een sc\u0103rile blocurilor \u0219i nici la etajele acestora, livrarea f\u0103c\u00e2ndu-se din ma\u0219ina curierului. V\u0103 rug\u0103m s\u0103 \u021bine\u021bi cont de acest aspect pentru coletele voluminoase \u0219i\/sau grele.<\/p>\n

Taxa de transport pentru comenzile cu livrare la domiciliu, depinde de greutatea \u0219i volumul fiec\u0103rui produs \u0219i de modalitatea de plat\u0103 aleas\u0103, valoarea acestei taxe de transport este afisat\u0103 \u00een pagina de co\u0219 \u0219i \u00een pagina de finalizare comand\u0103.<\/p>\n

Nu se va accepta dec\u00e2t o adres\u0103 de livrare pentru fiecare comand\u0103. Livrarea se va efectua \u00een termenul de livrare confirmat la data valid\u0103rii telefonice a comenzii.<\/p>\n

S.C. JUL HOME CONCEPT S.R.L. \u00ee\u0219i rezerv\u0103 dreptul s\u0103 \u00eent\u00e2rzie sau s\u0103 anuleze livr\u0103ri ale produselor comandate dac\u0103 acestea nu pot fi onorate din motive independente de S.C. JUL HOME CONCEPT S.R.L. care includ dar nu se rezum\u0103 la: indisponibilitatea produc\u0103torului, ac\u021biuni guvernamentale, impedimente de for\u021b\u0103 major\u0103, r\u0103zboaie, acte de terorism, proteste, r\u0103scoale, tulbur\u0103ri civile, incendii, explozii, inunda\u021bii, epidemii, greve.<\/p>\n

\u00cen cazul \u00een care clientul nu este g\u0103sit la adresa men\u021bionat\u0103, curierul nostru va face \u00eenc\u0103 o \u00eencercare de a livra, dup\u0103 care comanda va fi returnat\u0103, clientul urm\u00e2nd s\u0103 suporte costurile unei noi expeditii, indiferent de valoarea produselor comandate.<\/p>\n

S.C. JUL HOME CONCEPT \u00a0S.R.L \u00ee\u0219i rezerv\u0103 dreptul de a anula o comand\u0103 \u00een cazul \u00een care pre\u021bul produsului sau unele caracteristici ale produsului au fost introduse gre\u0219it \u00een baza de date, sau afi\u0219ate gre\u0219it, livrarea nefiind \u00eenc\u0103 efectuat\u0103.<\/p>\n

    \n
  1. Dreptul de retragere (Politica de returnare).<\/strong><\/li>\n<\/ol>\n

    Consumatorul are dreptul s\u0103 notifice \u00een scris comerciantului c\u0103 renun\u021b\u0103 la cump\u0103rare, f\u0103r\u0103 penalit\u0103\u021bi \u0219i f\u0103r\u0103 invocarea unui motiv, \u00een termen de 14 zile calendaristice de la primirea produsului. \u00cen cazul nerespect\u0103rii termenului de returnare de 14 zile calendaristice de la primirea produsului, consumatorul pierde dreptul de retragere din contract.<\/p>\n

    Po\u021bi returna produsul f\u0103r\u0103 a fi nevoit s\u0103 justifici decizia de returnare \u0219i f\u0103r\u0103 penalit\u0103\u021bi, \u00een termen de maxim 14 zile calendaristice de la data primirii produsului, cu conditia ca acesta sa nu fie folosit, ci doar testat, \u00een sensul ca acesta s\u0103 poat\u0103 fi rev\u00e2ndut ca nou.<\/p>\n

    Pentru retragerea din contract:<\/p>\n

    completeaz\u0103 Formularul online de returnare produs (de retragere din contract) \u0219i apas\u0103 butonul Trimite.<\/p>\n

    In termen de maxim 2 zile (lucr\u0103toare) de la primirea lui, ve\u021bi primi r\u0103spunsul cu aprobarea retragerii din contract (cu eventuale detalii suplimentare care ar mai fi necesare).<\/p>\n

    Nu trimite\u021bi produsele f\u0103r\u0103 s\u0103 primi\u021bi mai int\u00e2i acceptul nostru, \u00eentruc\u00e2t receptia acestora va fi refuzata, iar respectivele produse se vor intoarce la Dvs.<\/p>\n

    Daca ati ales \u00eenlocuirea produsului cu alt produs comandat (sau ce urmeaz\u0103 s\u0103-l comandati): acesta trebuie sa fie de o valoare cel pu\u021bin egal\u0103 cu produsul returnat, cu obliga\u021bia de a achita \u00een avans diferen\u021ba de pre\u021b.<\/p>\n

    Produsele vor fi returnate \u00een starea lor original\u0103 (\u00een care au fost expediate), cu toate accesoriile \u0219i etichetele originale, inclusiv eventualele produse tip cadou primite \u00eempreun\u0103 cu produsul de baz\u0103, prin orice firm\u0103 de curierat, iar costul legat de returnarea produsului va fi suportat de c\u0103tre consumator (de c\u0103tre Dvs.).<\/p>\n

    Ambalarea necorespunz\u0103toare a produselor poate duce la deteriorarea acestora pe timpul transportului prin curierat \u0219i cade \u00een r\u0103spunderea consumatorului (a Dvs.).<\/p>\n

    JUL HOME CONCEPT SRL nu este responsabil\u0103 de ambalarea produselor returnate.<\/p>\n

    S.C. JUL HOME CONCEPT S.R.L. va returna consumatorului toate sumele pe care le-a primit drept plat\u0103 din partea Dvs., \u00een termen de maxim 14 zile calendaristice de la recep\u021bionarea coletului returnat la sediul JUL HOME CONCEPT SRL, colete pentru care s-a aprobat retragerea din contract.<\/p>\n

    Returnarea sumelor se va face prin aceea\u0219i modalitate de plat\u0103 ca \u0219i cea folosit\u0103 pentru tranzac\u021bia ini\u021bial\u0103 in cazul in care comenzile au fost achitate online.<\/p>\n

    Nu se pot returna produse folosite.<\/p>\n

    \u00cen urma primirii produselor returnate (pentru care s-a aprobat retragerea din contract), SC JUL HOME CONCEPT SRL va verifica starea acestora, iar eventualele repara\u021bii necesare \u00een vederea readucerii produselor la starea \u00een care acestea pot fi v\u00e2ndute ca noi (inclusiv reparatiile pentru stric\u0103ciunile cauzate de transportul prin curier), vor fi deduse din suma de plat\u0103 de restituit.<\/p>\n

    \u00cen urma verific\u0103rii produselor returnate, daca se constat\u0103 c\u0103 acestea sunt folosite, v\u0103 vom contacta \u0219i v\u0103 vom prezenta dovezile respective, iar pentru acele produse ave\u021bi posibilitatea s\u0103 le preluati de la noi \u00een termen de 14 zile de la data la care v-am facut cunoscut\u0103 situa\u021bia, prin curierat, pe costul Dvs., altfel acestea vor fi distruse la expirarea termenului mentionat.<\/p>\n

    \u00cen cazul \u00een care produsul l-ai cump\u0103rat \u00een rate cu cardul, rambursarea banilor se va face doar pe cardul cu care s-a efectuat achizi\u021bia.<\/p>\n

    \u00cen cazul return\u0103rii produselor care au beneficiat de serviciul de montaj asigurat de noi (sau de partenerii nostri), costurile aferente montajului nu vor fi rambursate.<\/p>\n

    Produsele ale c\u0103ror defecte sunt constatate dup\u0103 o perioad\u0103 de timp mai mare de 14 zile calendaristice, nu mai pot fi returnate prin procedura de retragere din contract. \u00cen aceast\u0103 situa\u021bie, defectele semnalate vor fi solu\u021bionate \u00een conformitate cu termenii \u0219i condi\u021biile \u00eenscrise \u00een certificatul de garan\u021bie al produsului.<\/p>\n

    Produsele speciale, atipice, efectuate pe comand\u0103 special\u0103 nu pot fi returnate.<\/p>\n

    \u00cen cazul \u00een care returna\u021bi un produs f\u0103r\u0103 produsele cadou care l-au \u00eensotit, v\u0103 vom returna suma datorat\u0103 mai putin contravaloarea produselor cadou nereturnate.<\/p>\n

    Dac\u0103 a\u021bi cump\u0103rat mai multe produse de acela\u0219i fel \u0219i vrei s\u0103 le returnezi pe toate, asigura\u021bi-v\u0103 c\u0103 doar unul a fost desigilat. Returul celorlalte produse se accept\u0103 doar dac\u0103 sunt sigilate.<\/p>\n

    Dreptul de retragere din contract nu pate fi exercitat de c\u0103tre clien\u021bii persone juridice (cu excep\u021bia celor de tip consumator).<\/p>\n

     <\/p>\n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

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Recomand\u0103m citirea cu aten\u021bie a acestora. S.C. JUL HOME CONCEPT S.R.L. poate modifica oric\u00e2nd aceste prevederi, f\u0103r\u0103 o notificare prealabil\u0103. Cea mai recent\u0103 versiune poate fi g\u0103sit\u0103 acces\u00e2nd pagina \u201eTermeni \u0219i condi\u021bii\u201d. Datele de identificare ale\u2026","rel":"","context":"Articol similar","block_context":{"text":"Articol similar","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4119,"url":"https:\/\/jul-home-concept.ro\/index.php\/termeni-de-confidentialitate\/","url_meta":{"origin":4125,"position":1},"title":"Termeni de confidentialitate","author":"admin_artmedia","date":"august 7, 2022","format":false,"excerpt":"Informa\u021bii generale Confiden\u021bialitatea datelor dumneavoastr\u0103 cu caracter personal reprezint\u0103 una dintre preocup\u0103rile principale ale JUL HOME CONCEPT\u00a0 SRL, cu sediul \u00een \u0218elimb\u0103r, Strada Ana Aslan, Nr. 2, jud. Sibiu, Romania, \u00een calitate de operator de date. 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